Home Services
You're under a sink or on a roof when the phone rings. WarmDesk answers, captures the job details, books the visit and sends true emergencies to whoever is on call.
Incoming call
Ringing…
Hi, I'd like to book a consultation this week.
Happy to help. I have Thursday at 2:00 or Friday at 10:30. Which works best?
Friday at 10:30 is perfect.
You're booked for Friday at 10:30 AM. I've texted you a confirmation.
Step 1/5 · A customer calls your business
24/7
Call coverage
<1 ring
Time to answer
1 call
From inquiry to booked job
Instant
Emergency dispatch
#01 - Why it matters
When a homeowner has a leak or a broken AC, they call down the list until someone answers. If your crew is busy on a job, that call goes to voicemail and the work goes to a competitor. WarmDesk answers every call, books the job, and makes sure real emergencies reach a person fast.
#02 - Capabilities
Books jobs and estimates
Schedules service visits and estimates by job type, service area and crew availability.
Job intake
Captures name, address, job details and access notes so your tech arrives prepared.
Emergency dispatch
Burst pipes, no heat or gas smells follow your emergency rules and reach your on-call tech right away.
Pricing and service-area answers
Answers trip fees, service areas and what you do and don't handle, using your approved answers.
Missed-call recovery
Texts and calls back anyone who hung up before they call the next company.
After-hours coverage
Nights and weekends are answered without paying for a live call center.
01
Most calls fall into a handful of types, and WarmDesk resolves them on the spot:
#03 - How it works
01
Customer calls
"Our AC stopped working this morning."
02
Captures the job
Address, system details and how urgent it is.
03
Books or dispatches
Books the next open slot, or sends it to on-call if it's an emergency.
04
Confirms
Text confirmation with the arrival window.
#04 - FAQ
WarmDesk books into the scheduling system you already use. Tell us which one and we'll confirm the integration before you commit.
Get started
Hear WarmDesk take a service call and book it into a live schedule.
