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What counts as a call
A call is one conversation between WarmDesk and a caller, up to 5 minutes long. Most calls, like booking an appointment or answering a question, take about 2 minutes.
- Calls you receive count toward your plan's included calls
- Calls beyond your plan are ₹10 each
- Calls we make to your customers are ₹15 each, and only when someone picks up
